Growth doesn't have to mean ever-increasing chaos.
We bring order to technology, processes and the way people work in companies that grow faster than they've been able to organise their tools and ways of working. Technically everything “works”? We check whether it actually helps.
Sound familiar?
These are the situations companies bring to us during periods of rapid growth.
“IT says: everything is configured. People say: you can't work like this.”
Both are right. The problem lies between them.
The company pays for Microsoft 365 and still works the way it did ten years ago.
The licences are there. The capabilities are there. Nobody really uses them.
A new hire spends a week asking where to find things.
Onboarding depends on whoever happens to have time to deal with it.
People work around the system, nobody knows why.
The technology is there. It just doesn't make work any easier.
After someone leaves, their accounts and access rights stay active.
And nobody knows exactly which ones.
No such tool exists on the market.
Not everything has to be forced into an off-the-shelf system. We design and build web applications and tools tailored to how your company actually works.
None of these problems is purely an IT problem or purely a people problem. Most often, the problem lies between technology, processes and the way people work.
How we work
We look at the problem from three perspectives: technology, people and processes. First we understand, then we solve.
Technology
- cloud and infrastructure
- cybersecurity and access management
- automation
- solution architecture
People & Process
- ways of working and communication
- wellbeing and support for people
- onboarding and training
- technology adoption and change management
Business
- problem analysis
- setting priorities
- action plan
- implementation
Good technology isn't everything. What also matters is that people know how to use it, understand the change and can put it to work in their own jobs.
Conversation
30 minutes and three questions. We find out whether we can help and say so plainly if it isn't a good fit.
Check-up
We examine technology, ways of working and processes. The scope is agreed before we start. It usually takes 2–3 weeks.
90-day plan
You get a concrete list of changes: what to do first, what to do next, and what implementation might cost. You can do it with us or on your own.
Implementation & care
If you want, we help implement the most important changes. We can also stay by your side and support the company on an ongoing basis.
Ongoing support: INFRAMASTERS Partner
We start with what isn't working.
You don't need to know what you need. It's enough to know what's not working today.
Business & Technology Check-up
“The company is growing faster than we've been able to organise it.”
We check what is slowing the company down the most today: technology, processes and ways of working.
- People: roles, responsibilities, communication
- Process: onboarding, information flow, repetitive tasks
- Technology: systems, access, infrastructure, automation
Digital Workplace Check
“Does technology help people work, or does it just give them more work?”
We look at how technology is used in everyday work and where, instead of helping, it starts to make things more complicated.
- which tools are actually being used and where they overlap
- where people get lost and what frustrates them
- where the system is bypassed and the same work gets done twice
- the result: a concrete list of changes that can make everyday work simpler
Technology Change Check
“Before you spend serious money on a rollout, are you actually ready for it?”
For companies introducing a new system, moving to the cloud or looking to automate their work.
- Technology: is the technical solution the right one?
- People: will people be able and willing to use it?
- Process: will the work actually be simpler after the change?
If no off-the-shelf solution exists, we will design and build one for you: web applications, integrations and tailor-made automation.
Don't know where to start yet? Let's have a short conversation. We'll ask a few questions, look at the problem from three perspectives and tell you what's worth examining more closely.
The module that ties it all together: onboarding and offboarding
From the first day at work to the last access — we bring the whole process into order.
HR knows someone starts on Monday. But who creates the account? Who grants access? Who orders the hardware? And when someone leaves, who disables the account and revokes permissions?
It involves HR, processes, IT and security all at once, which is why a fragmented approach often doesn't work. When the whole process is organised properly, a new person can be productive from day one, and when someone leaves, no doors are left open.
Questions we answer:
- Who creates the account, and when?
- Who decides which access to grant?
- Who orders and sets up the equipment?
- Where does a new hire find the information and people they need?
- Who collects the equipment when someone leaves?
- Who disables the account and revokes access on the same day?
What we do
From technology, through processes, to the way people work. We match our approach to the specific problem — we don't sell ready-made packages.
Technology
- custom solutions: web applications and integrations
- cloud: Azure, AWS, Microsoft 365
- infrastructure: servers, networks, Kubernetes / OpenShift
- security: MFA, access management, backups, cybersecurity
- automation: Ansible, GitLab, monitoring and environment automation
People
“Can people actually make good use of what the company implements?”
- technology adoption and changing ways of working
- training and cyber awareness
- communication and rules of work
- digital wellbeing and reducing information overload
- support for people
- collaboration between IT and the rest of the company
Process
- improving collaboration with IT
- onboarding and offboarding end-to-end
- document and information flow
- repeatable workflows instead of “every project its own way”
- process automation and organising the way work gets done
Who this is for
Most often, companies come to us when they are growing, changing, or already have too much on their plate.
We most often work with growing service, project-based, construction and development companies, as well as other SMEs.
Two perspectives. One team.
We combine experience in technology, business and working with people. We help companies find the source of a problem and turn it into a concrete solution.
Agata Marozas
I am a psychologist and have worked with people for over 20 years. I started in education and spent the last ten years in an international corporate environment, working in sales, training and management. I also managed an international team.
At INFRAMASTERS I am responsible for the business side and for working with people. I talk to clients, help define the problem and turn it into concrete actions.
One thing always interests me: what will this solution change for the people who use it?
Konrad Niemyjski
I have worked in IT for over 15 years, designing, implementing and developing technology environments. I have also worked as a solutions architect at international companies.
My focus includes cloud, infrastructure, Kubernetes and OpenShift, automation, security and designing IT environments.
I don't only look at whether the solution works today. What matters to me just as much is whether it will keep working as the company grows.
Two perspectives. One goal.
“Does the system work?”
“Does the company work better because of it?”
— Agata & Konrad, INFRAMASTERS
We don't work alone
We built INFRAMASTERS as a duo, but for specific projects we bring in trusted specialists we work with across different fields.
We don't try to be experts in everything. We match the team to the problem and build it around the project.
We build the team around the project, not the project around the team.
Frequently asked questions
A few things worth knowing before the first conversation.
What does INFRAMASTERS actually do?
We connect technology, processes and working with people. We help companies solve concrete problems: from infrastructure, cloud and security, through automation and tailor-made solutions, to tidying up processes and preparing people for change. We don't start from a list of services. First we want to understand what really isn't working.
What is a Check-up and how long does it take?
A Check-up is a structured review of a chosen area of the company. We look at what works, where problems appear and what is worth changing. The scope is agreed before we start. We usually work for 2–3 weeks and finish with concrete recommendations and a clear plan for the next steps.
Do we have to implement anything with you after the Check-up?
No. You get a diagnosis and an action plan that you can implement yourself, with your own IT team or with us. If you want, we can also take over selected implementations.
Can you help us with IT security?
Yes. We work with access management, MFA, backups, infrastructure security, cyber hygiene and incident preparedness. We look at security from both the technical and the organisational side.
Do you only work with companies that don't have their own IT?
No. We work with companies that have no in-house IT department as well as those that have an internal team or use an external provider. We can take over a specific project, support the existing team or help improve collaboration between IT and the rest of the company.
Do you need to know our systems and industry?
Not always. First, we learn about the problem and the environment in which the company operates. If the project requires very specific knowledge, we bring in the right specialist from our team and network of associates.
How much does the cooperation cost?
The price depends on the scope of the project. Check-ups have a defined scope and price, while larger implementations are quoted individually. In the first conversation, we establish what you really need instead of proposing a solution blindly.
How do we start?
Write to us or book a 30-minute conversation. Tell us what isn't working today and we'll tell you whether and how we can help. If the topic requires a deeper analysis, we'll propose the right Check-up.
30 minutes. Three questions. Zero slides.
Tell us what makes your work hardest today. We'll talk about the problem, ask a few questions and tell you straight whether we can help.